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What You Agree To When You Use f77x

These terms set out how your account works, what we expect from you, and what you can expect from us — covering everything from how your JazzCash or Easypaisa wallet connects to your account, to how disputes are handled.

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POLICY CONTACT PATHS

Reach Us About a Legal or Policy Question

If something in these terms is unclear, or you need to raise a concern about your account under our policy, three contact paths are available. For account-specific matters — such as a wallet verification dispute involving JazzCash or Easypaisa — live chat is the quickest route. Email works well for formal written requests, such as data access or account closure. All policy queries are handled by our Pakistan support team.

Team online

Live Chat

Open the chat icon in the app or browser to reach our Pakistan support team directly. Useful for urgent account or wallet policy questions.

Email Support

Send formal policy requests — data access, account closure, wallet dispute — to our support email. We confirm receipt and respond with a reference number.

Account Help Centre

The Help Centre inside your account covers common policy questions including payment name-match rules, account suspension steps, and how to request a data copy.

How Our Policy Applies to Your Account

f77x Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with f77x, you enter into a direct agreement with us. That agreement covers every action tied to your account — deposits via JazzCash, Easypaisa, or Raast; withdrawal requests routed back to the same wallet; how your login credentials are stored; and

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what happens if we detect activity that conflicts with our terms. We reserve the right to suspend or close an account if a breach is confirmed, and we will notify you through the contact detail registered on your account before doing so where circumstances allow. Eligibility
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to use f77x is determined by local law in Pakistan and the region you access from. We do not make representations about legal status in jurisdictions we have not verified. These terms may be updated; when they are, we will note the revision date at the
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top of this page. Continued use after a revision means you accept the updated terms. Your payment method — whether that is JazzCash, Easypaisa, or Raast — must be registered in your name. Third-party wallet use is not permitted and will result in account review.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE YOUR DATA

Security, Retention and Your Account Rights

Your account data — including payment records for JazzCash, Easypaisa, and Raast transactions — is stored with encryption in place. We do not sell your personal data to third parties. You have the right to request a copy of the data we hold on you, ask us to correct inaccurate records, or request account closure with a retention-period disclosure. To exercise any of these rights, contact us through the email path listed on this page.

Data Encryption

All account and payment data, including mobile wallet transaction records, is encrypted at rest and in transit. We do not store raw wallet credentials on our servers.

Cookie Policy

We use cookies to keep your session active across devices — so switching from mobile to browser mid-session does not log you out or reset your account state.

Data Retention

We retain account records for the period required under our operational policy. On account closure, you can request a summary of what we hold before deletion begins.

Requesting Changes

To correct or remove your data, submit a written request via the support email. We will confirm the action taken within the timeframe stated in our privacy schedule.

Common Policy Questions Answered

These are the questions we hear most often about how our terms apply to real account situations in Pakistan — from wallet name-match rules to what happens when terms change.

Access to f77x depends on local law and is available only in eligible regions where local regulations permit. We do not make claims about legal status in unverified jurisdictions.

Name-match is a fraud-prevention step. It confirms the account holder and the wallet owner are the same person, protecting your withdrawals from being redirected incorrectly.

Send a written request to our support email. We will confirm receipt, log it with a reference number, and respond within the timeframe set out in our privacy schedule.

We note the revision date at the top of this legal page. Continuing to use your account after an update means you accept the revised terms as they stand.

No. Only wallets registered in your own name are accepted. Third-party payment attempts trigger an account review and the funds may be returned to the source.

Request closure through live chat or support email. Before deletion starts, you can ask for a retention-period disclosure showing what records we are required to keep and for how long.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Agree To When You Use f77x

Reach Us About a Legal or Policy Question

Live Chat

Email Support

Account Help Centre

Security, Retention and Your Account Rights

Data Encryption

Cookie Policy

Data Retention

Requesting Changes

Common Policy Questions Answered

01 Does f77x operate legally in Pakistan?

02 Why does my JazzCash or Easypaisa wallet name need to match my account?

03 How do I request a copy of my personal data?

04 What happens to my account if the terms are updated?

05 Can someone else deposit to my account using their Raast or Easypaisa?

06 How do I close my account and what data is kept afterwards?

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